Description
📧 **Retention Marketing Manager (Email & CRM)**
🏢 **About Us:** We are a thriving e-commerce brand in Seattle, WA, specializing in premium home and beauty products. We sell via our D2C website and major marketplaces. We need an experienced email marketer to nurture our customer base and drive repeat purchases.
🔄 **Core Responsibilities:**
• Design, build, and launch automated trigger flows and regular promotional campaigns in Klaviyo.
• Segment the customer database to deliver highly personalized messaging.
• Develop lifecycle email chains aimed at increasing Customer Lifetime Value (LTV).
• Analyze key metrics: Open Rate, CTR, Conversion Rate, and Revenue per Email.
• Collaborate with designers on email creatives and A/B test subject lines and content.
• Integrate email strategies with broader CRM and retention initiatives.
🎯 **What We Are Looking For:**
• 2+ years of experience in Email Marketing or CRM Retention.
• Expert proficiency in Klaviyo and advanced segmentation.
• Strong analytical skills and deep understanding of Excel/Sheets.
• Excellent copywriting skills with a focus on conversion and brand voice.
• Highly responsible, team-oriented, and passionate about customer retention.
✨ **What We Offer:**
• Competitive Salary: $85,000 USD annually.
• 100% Remote work setup with flexible hours.
• Opportunity to own the retention strategy for a high-growth e-commerce brand.
• Official employment and comprehensive benefits package.