Description
Hello! I am an empathetic and highly organized education professional with a deep passion for helping adult learners navigate the often-overwhelming world of online EdTech. I specialize in building supportive digital communities, providing granular feedback on technical assignments, and ensuring that no student ever feels isolated behind a screen. My approach combines pedagogical patience with high digital literacy, allowing me to troubleshoot both learning blockers and platform glitches with equal ease.
Career Timeline & Community Building:
~ 2019 - 2021: Peer Tutor at a university writing center. Helped undergrads structure essays and overcome academic anxiety, developing a strong foundation in formative assessment and active listening.
~ Early 2021 - Present: Student Success Coordinator for a global online coding bootcamp. I am the frontline support for a diverse cohort of 150+ learners. My day involves moderating Discord channels, hosting weekly virtual office hours, and diving into students' GitHub repositories to provide line-by-line code reviews.
Technical Toolkit & Methodologies:
- LMS & Community: Canvas, Moodle, Discord, Slack, Circle.
- Assessment: Grading against strict, pre-designed rubrics, creating personalized learning plans for at-risk students.
- Content Delivery: Loom for asynchronous video feedback, Notion for knowledge bases, Miro for collaborative brainstorming.
I thrive in fully remote, asynchronous environments and am deeply committed to fostering inclusive, psychologically safe learning spaces. I am looking for a long-term role in a forward-thinking European EdTech company where I can grow into a Senior Curriculum Design position.