Опис
A modern Class A business center in Dublin is opening a vacancy for a Virtual Receptionist to support our tenants and visitors. As we transition to digital service models, this position is fully remote. The main goal of our online administrator is to be the first point of contact for tenants, handle calls, coordinate requests, and manage digital correspondence.
Functional Duties:
- Answering and routing incoming calls on the business center's unified multi-line phone system.
- Promptly processing tenant requests via the corporate chat and email (access passes, office maintenance, conference room bookings).
- Coordinating with courier services: registering incoming parcels and letters, and notifying recipients.
- Maintaining the digital visitor log and tracking available office spaces in our internal database.
- Providing information support to guests and tenants regarding services, tariffs, and business center rules.
Candidate Requirements:
- 1+ year of experience as a receptionist, call center operator, or client success manager.
- Confident PC user, able to work with cloud storage and CRM systems.
- Pleasant voice, clear diction, and flawless English (both spoken and written).
- High level of empathy, politeness, tact, and the ability to stay calm in stressful situations.
- Must have a reliable internet connection and a quiet home office environment.
We Offer:
- Stable annual salary of €38,000, paid bi-weekly.
- Convenient work schedule: Monday–Friday, 9:00 AM to 5:00 PM with a lunch break.
- Fully remote format, with the option to use our business center's coworking space in Dublin for free when needed.
- Full-time employment, paid sick leave, and annual vacation in accordance with Irish labor laws.