Description
A highly-rated, design-forward backpacker hostel in the vibrant Plateau neighborhood of Montreal is seeking a welcoming and organized Front Desk Agent. We are a cultural hub for international travelers, digital nomads, and local creatives. Our goal is to provide a safe, clean, and socially engaging environment. We need a night-owl or early-bird who can manage the logistics of a busy hostel while fostering a warm, community-driven vibe.
- Executing seamless check-ins and check-outs, verifying IDs, and processing payments via our cloud-based PMS.
- Managing online reservations across Hostelworld, Booking.com, and our direct website, handling email inquiries promptly.
- Leading the daily morning walking tours of the city, sharing insider tips on the best poutine spots and hidden jazz bars.
- Overseeing the cleanliness of the common areas, coordinating with our cleaning staff, and restocking the communal kitchen and lounge.
We welcome candidates with a passion for travel and hospitality. Conversational fluency in both English and French is highly valued to cater to our diverse demographic. If you are a people-person who stays calm when the Wi-Fi goes down and a busload of backpackers arrives at 2 AM, we want you on our team. We offer a salary of $42,000 CAD, a flexible 1-on/2-off shift schedule, free coffee and tea, and a free bed in our private staff room.