Opis
An upscale health and wellness facility in Miami, FL is currently hiring a Front Desk Assistant to join our vibrant team. We pride ourselves on creating an environment where fitness meets luxury, and we need an energetic, welcoming individual to be the very first face our members see when they walk through the doors. This role is perfect for someone looking to build a career in sports management or hospitality, and we provide comprehensive on-the-job training, so no prior experience is strictly required.
What your daily shift will look like:
* Greeting members and guests with genuine enthusiasm, ensuring every visitor feels valued from the moment they arrive;
* Managing the check-in process, distributing locker keys and towels, and guiding newcomers to their respective classes or training zones;
* Providing detailed information regarding our group fitness schedule, juice bar menu, pool hours, and spa amenities;
* Assisting personal trainers and group instructors with setting up equipment, arranging mats, and preparing audio-visual gear before sessions;
* Maintaining a pristine and organized reception area, ensuring the lounge and lobby meet our strict hygiene standards;
* Answering multi-line phone systems, booking personal training sessions, and updating member profiles in our proprietary CRM software.
Who we are looking for:
* A genuine passion for health, wellness, fitness, or dance — you should embody the lifestyle we promote;
* Exceptional interpersonal skills, with the ability to converse warmly with a diverse clientele and resolve minor issues on the spot;
* Fluent in English with clear articulation and a professional, upbeat tone of voice;
* Highly reliable, punctual, and capable of maintaining high energy levels during our busiest peak hours;
* Basic computer literacy (familiarity with booking systems or Microsoft Office is a bonus, but we will train you).
What we bring to the table:
* A competitive annual salary of $38,000 USD, supplemented by performance-based bonuses tied to customer satisfaction scores;
* A rotating shift schedule (e.g., 2 days on, 2 days off, or 3 days on, 3 days off) between 6:00 AM and 10:00 PM to accommodate your personal life;
* A complimentary, unlimited premium membership to our gym, pool, and classes for your personal use;
* A modern, air-conditioned workspace in one of Miami's most prestigious fitness centers;
* A young, supportive team culture, complete with regular staff outings, wellness workshops, and clear pathways for internal promotion.