Description
🏢 **About Us:**
A premium, multi-specialty private medical center in San Diego, CA, is expanding our front-of-house team. For over five years, we have built a reputation for delivering not just excellent healthcare, but a deeply caring patient experience from the moment they walk through our doors. We need a warm, organized Patient Coordinator to be the face of our new physiotherapy wing.
📋 **Core Responsibilities:**
• Patient Experience: Greet patients, guide them through the clinic, and create a safe, welcoming atmosphere.
• EHR / CRM Management: Schedule appointments across multiple specialties, send automated reminders, and maintain accurate electronic health records.
• Cashiering: Process payments (cash, credit, insurance copays), issue receipts, and balance the daily register.
• Triage Communications: Handle high-volume phone and messenger inquiries, answering FAQs and tactfully routing complex medical questions to the clinical team.
🎓 **Requirements:**
• Prior experience in a receptionist role (healthcare, hospitality, or premium retail is a strong plus).
• High emotional intelligence and stress tolerance: you can calmly comfort patients who are in pain or anxious about their health.
• Tech-savvy: ability to quickly master new medical scheduling software.
• Meticulous attention to detail in cash handling and data entry.
✨ **What We Offer:**
• Target Salary: $42,000 USD annually.
• Full-time, on-site role in a pristine, modern clinical environment.
• Convenient 2-on/2-off shift schedule and comprehensive benefits.