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Resume: IT Support Specialist / Helpdesk Technician

Published: 2026-04-29 18:36Location: Toronto, Toronto, ON
Employment type:Full-time
Workplace type:On-site / Office
Salary
65000.00 CAD
Aaron Johnson

Views: 11

Description

🎧 Professional Summary:

I am a dedicated System Administrator / IT Support Specialist seeking an on-site role in Toronto to maintain IT infrastructure and ensure seamless office operations.

🔧 Key Highlights:
• Providing L1/L2 technical support and handling incidents via Service Desk.
• Initial setup, diagnostics, and maintenance of office hardware, peripherals, and servers.
• Installing, configuring, and updating OS (Windows/Linux/macOS) and business software.
• Basic configuration and administration of network equipment (routers, switches, Wi-Fi APs).
• Managing user accounts in Active Directory and cloud services (Office 365, Google Workspace).

⚙️ Technical Toolkit:
• OS: Windows Server, Windows 10/11, Ubuntu Linux, macOS.
• Networking: TCP/IP, DNS, DHCP, VPN, VLAN.
• Ticketing: Jira Service Desk, GLPI, Redmine.
• Admin: Active Directory, GPO, Office 365 Administration.
• Remote Tools: AnyDesk, TeamViewer, RDP.

🎯 What I Am Looking For:
• Target Salary: $65,000 CAD per year.
• Setup: Full-time, on-site (office) in Toronto, ON.
• Looking for a stable role in a friendly team with opportunities to develop professional skills.
• Ready to answer all questions in an interview.