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Resume: VoIP / Telephony Systems Administrator (Asterisk)

Published: 2026-05-18 06:50Location: Chicago, Chicago, IL
Employment type:Full-time
Workplace type:Remote
Salary
85000.00 USD
Eric Miller

Views: 3

Description

☎️ Professional Summary:

I am a dedicated VoIP Systems Administrator working with Asterisk and FreePBX. I configure server solutions for corporate communications where high-quality, reliable client connectivity is critical to business operations.

🚀 Career Path:
• 2017–2020: Technical Specialist at a telecom company, starting with basic IP telephony support and gradually transitioning to full VoIP server administration.
• 2020–Present: VoIP Systems Administrator, managing the company's entire VoIP infrastructure.

🛠️ Day-to-Day Focus:
• Installing, configuring, and maintaining Asterisk and FreePBX servers.
• Building call routing based on company structure and configuring SIP trunks with providers.
• Connecting and tuning multiple SIP providers simultaneously for communication redundancy.
• Integrating the VoIP system with the corporate CRM (automatic call ID, call recording, client card linking).
• Monitoring voice quality, diagnosing, and resolving latency or drop issues.

🎯 Approach & Skills:
• Target Salary: $85,000 USD annually.
• Setup: Full-time, 100% remote.
• Tech: VoIP, SIP, RTP, Asterisk/FreePBX, CRM integration, QoS monitoring.
• I always test new call routes on a staging line before switching production traffic, maintain a config change log, and respond instantly to user complaints regarding call quality.